As
experts within the industry, our consultancy services are designed
to help our clients optimise all aspects of logistics management
and damage control. This may incorporate a local or global approach,
ranging from the management of repetitive damages through to
the management of a global damage control programme incorporating
multinational arrangements. Working with our clients, we identify
and resolve problems and deliver measurable improvements.
Claims Handling & Recovery Processes
Poor transit claims administration, processes and procedures
can impact on recovery rates where liable carriers are not
notified of damage in time. Poor or incomplete document submission
allows responsible carriers to waive their liability.
Carrier Performance and Contracts
Carrier performance is the most significant variable on net
claims costs. By focusing in on key carriers and raising their
awareness by assisting them to recognise frequent damages,
claims costs will reduce.
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Carrier
contracts may include waivers limiting their liability. Identifying
the costs of unrecovered claims attached to these carriers will
allow simple analysis of the net costs of these contract conditions.
Vehicle Audits
We can undertake vehicle audits including route audits, following
the movements from plant to delivery to identify the cause
of damages or possible problems caused during loading, discharge
and handling operations en route. We are able to establish
where damages are occurring and recommend effective solutions.
Risk Management
We are able to identify and recommend Risk Management solutions
to reduce future damages, claims and costs by analysing damage
notations. Effective Risk Management will highlight routes,
compounds or carriers of concern and can lead to improved
quality and reduced lead times.
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