CRAIG ALBON, CERT CII

Craig’s career in commercial insurance claims spans over 30 years. During that time he has worked for insurers, loss adjusters and brokers, giving him a unique insight into all areas of the claims process. Craig holds the Certificate in Insurance with the Chartered Insurance Institute. He has a particular specialism in property and liability claims, but has a broad knowledge of all areas of commercial insurance claims. Craig joined Pound Gates in May 2014. He prides himself on not taking ‘no’ for an answer and in getting the best possible outcome for our clients.

ALLY BATH, BA(HONS), ASSOC CIPD

Ally has worked in Human Resources since graduating in 2005. Prior joining Pound Gates in 2012, Ally worked in various HR generalist and graduate recruitment roles for a global insurance broker. With responsibility for managing the HR approach across the Pound Gates group of companies as well as the facilities services across all our locations, Ally is an Associate member of Chartered Institute of Personnel and Development with a qualification in Human Resources Management. Outside of work Ally enjoys spending time with her fur-babies, reading and travelling as often as time and funds allow!

KEVIN COLLINS, BA MECONSC, ACII

Kevin graduated from University College Dublin in 1989 with a Masters Degree in Economics. He is an Associate of the Chartered Insurance Institute having started his professional career with a major insurance company. Kevin joined the business in 2000 and led the management buy-out in 2002. He is proud of the accreditations the business holds, but more important than these quality badges is the client feedback and testimonials we receive. Kevin is delighted our clients see our business as an important partner in the success of their businesses.

SIAN DRENNHAUS, CERT CII

Sian has over 25 years insurance experience, 24 of which have been on the nursery scheme, having joined Pound Gates as a trainee in 1994. Sian is a member of the Chartered Insurance Institute and holds the Certificate of Insurance.

Sian is married with two children, both of which attended nursery from 10 months old when she returned to work. Sian feels that having had two children at nursery gives her a good understanding and insight of the sector to help her daily in her job. Sian is a Qualified Mental Health First Aider and a committee member at the pre-school and out of school club that her children attend.

ANGIE GLEEN, CERT CII

Angie has worked in commercial insurance for over 20 years, always within the broking environment. Angie’s particular area of expertise is managing claims in the removals and self-storage sectors, but she also has a very broad knowledge of all areas of commercial insurance claims. Angie holds the Certificate in Insurance qualification and is a member of the Chartered Insurance Institute.

SOPHIE HEWINGS, CERT CII

Sophie joined Pound Gates in 2001. She is highly proficient in all areas of commercial claims and has a particular specialism in managing claims in the removals and self-storage sectors. Sophie holds the Certificate in Insurance qualification and is a member of the Chartered Insurance Institute.

CHRISTINE BOND

Christine joined Pound Gates in June 2018, and works across all of the Pound Gates’ companies, including our charity The Soma Leo Foundation. She has over 20 years’ marketing experience gained from a range of industries, and both in-house and agency-side roles. Her experience covers everything from branding to crisis management, event management to web development, social media to video production, and strategy to investor relations.

JACQUI KEER, CERT CII

Jacqui joined Pound Gates in 2016, after a 20-year career as an underwriter and claims handler for major insurance companies. Her focus is on the removals and storage sector where she combines her sector knowledge and customer service skills to build strong relationships with her clients. She holds the Certificate in Insurance from the Chartered Insurance Institute. Jacqui enjoys family life with her partner, 4 children and dog Monty, socialising with her family and friends, gardening and watching musicals.

GEMMA LUTHER, MAAT

Gemma joined Pound Gates in 2017 and has worked in accounts and finance roles since 2013. She has recently completed the final level of the AAT Accounting qualification. In her spare time, Gemma enjoys baking and reading. She is also part of the Doing Good Action Group which organises fund raising for various charities on behalf of the company.

NEIL MATTHEWS, ACII

Neil has worked in the general insurance market for over 25 years and has handled placement of numerous medium and large complex risks. Neil’s specialism is in the removals and self-storage sector where he is highly regarded for his comprehensive knowledge of the options available contractually, by utilising all terms and conditions currently utilised within the sector. His experience in identifying gaps in cover and reducing risk can be demonstrated through his work with both new and existing clients. Neil holds the Advanced Diploma (ACII) qualification and is responsible for managing the overall relationship with his clients.