Container & Logistics Insurance
Pound Gates is widely recognised as the broker of choice for companies operating in the shipping and transport sectors, providing bespoke solutions for container and equipment, cargo and liability insurance.
With over 35 years of experience in the marine sector, our specialist container and logistics team is recognised internationally as the industry’s preferred broker partner, providing certainty in what is a highly specialist area of insurance and risk management.
Pound Gates are not your typical insurance broker. The team invests the time in understanding our business needs, identifying what works and what doesn’t, and offers expert advice to help propel our business forward."
Understanding your risks
Our sector knowledge and expertise is tailored to delivering bespoke insurance, risk management and claims solutions to container owners/operators and leasing companies as well as multimodal transport operators (MTOs), shipping lines, logistics service providers, freight forwarders and NVOCs.
We provide insurance programmes specifically geared to the unique risk profile of companies involved in the industry, working to understand the exposures facing all parties and how we can assist in addressing these.
Our clients receive ongoing advice, support and guidance on all aspects of risk going beyond the insurance products provided. In addition, we maintain an in-house claims handling, support and consultancy team.
We provide the following insurances
- Container and Equipment insurance
- Cargo Insurance
- Cargo/Freight Liability
- Marine Professional Indemnity
Container and Equipment Insurance
In today’s challenging economic landscape, it’s more important than ever to ensure your business is fully protected.
Our bespoke insurance solutions for container and equipment owners/operators and leasing companies provide some of the widest cover available in the market.
Whilst each policy is individually designed, key features may include:
- Physical loss or damage to equipment – Damage Protection Policy (DPP), on or off hire and depot risks. Including loss due to war risks, strikes, riots and terrorist risks Such cover can extend to a variety of physical risks or can be restricted to a total loss/ constructive total loss basis only
- General Average and Salvage
- Third Party Legal Liabilities - equipment may cause loss or damage to third party property, injury or death to third parties, or sudden and accidental pollution
- Cargo Liabilities – including liability for loss or damage to cargo, temporary storage, uncollected cargo, and forwarding costs
- Default Cover – including loss of (potential) rental revenue, recovery and repositioning costs, equipment repair costs, lost equipment, surveyor’s fees, and legal costs
- Errors and Omissions cover
- Fines for regulatory breach, such as customs, pollution and safety at work
- Investigation, defence and mitigation costs
- Disposal, quarantine and disinfection costs
- Equipment covered would include for example dry containers, flexibags, specialised containers such as refeers, tank containers, cryogenic units and helium tanks.
Cargo Insurance
In today’s challenging economic landscape, it’s more important than ever to ensure your goods are fully protected.
Whatever your cargo or transit requirements, we work with cargo owners, freight forwarders, shippers, exporters etc. to develop insurance solutions tailored to support your needs.
Whether you require cover for imports or exports, for one-off shipments or for goods moved throughout the year; whether your goods are moved across land, sea or air in your own vehicles or using a third party provider, we can help provide bespoke insurance solutions to protect the full value of your goods.
Key features may include:
- All Risks of Physical Loss or Damage during international or domestic transit and whilst in storage
- General Average and Salvage
- War (not on land)
- Cargo stock throughput coverage, covering stored goods before and after transit
Cargo/Freight Liability
Logistics companies are the backbone of the supply chain, ensuring the delivery of everything from essential goods to construction materials. Their role is absolutely vital.
When challenges arise, it’s crucial that these companies have comprehensive protection to cover their legal liability for any loss or damage to customers’ goods. With the right safeguards in place, they can continue to operate smoothly and maintain the trust of their clients.
We work with freight forwarders, NVOCCs, multimodal transport operators (MTOs) and logistics service providers to provide the robust coverage their business needs to thrive in any situation.
Key features may include:
- Legal Liability for loss or damage to customers’ goods - under statute, trading conditions or under contract
- Errors and Omissions Cover - to cover company’s legal liability to goods arising from negligent acts, errors or omissions resulting in the company failing to fulfil their contractual obligations
- Consequential Loss - to indemnify the company for legal liability following loss of, destruction or damage to goods in transit
Marine Professional Indemnity
In the maritime industry, safeguarding your business is paramount.
It is essential to shield your business against allegations and claims made by customers or third parties arising from errors, negligence or omissions in the course of performing your specialist professional services.
Whether you are responsible or not, if a claim is made against you then you may have to defend yourself.
Investing in marine professional indemnity insurance is a proactive step to protect your business, maintain client trust, and ensure long-term financial stability.
We work with ship agents, shipbrokers, ship managers, marine surveyors, consultants etc to provide the robust coverage their business needs.
Cover is provided in the event of negligence, errors or omissions that occur whilst carrying out a professional duty. This includes:
- Errors and Omissions
- Third Party Legal Liability
- Fraud by an Employee
- Libel and/or slander
- Infringement of personal rights
- Unintentional breach of authority
Customer Satisfaction
Our dedication to exceptional service is reflected in our outstanding client feedback. We use the Net Promoter Score (NPS) system to measure client satisfaction, asking clients to rate how likely they are to recommend Pound Gates on a scale of 1 to 10.
In 2024, 80% of our clients awarded us a perfect score of 10, contributing to an average score of 9.69 out of 10. This commitment to excellence also supports our strong 12-month rolling retention rate of 94%.
out of 10
Average NPS score
Rated us a perfect 10
Rolling retention rate
I am happy to share my experience with Debbie Standring at Pound Gates. She took the time to thoroughly understand our situation and find the best insurance coverage options to match our requirements. Our company truly appreciates her exceptional service and would highly recommend her to anyone in need of a knowledgeable and reliable insurance broker. Her exceptional service gained our trust and gratitude."
Our insurance solution support for Lessors includes:
- Physical loss or damage to tank containers – Damage Protection Policy (DPP), on or off hire and depot risks
- Liabilities to third parties and/or cargo owners
- Contingency cover – including loss of rental revenue
- Repatriation and Repositioning costs
- Unintentional breach of warranty or authority
- Delay in performing contractual obligations
- Delivery of Cargo contrary to instructions to withhold
- Error or omission from any Bill of Lading, Waybill or other transportation document
- Unintentional negligent acts, errors or omissions
- Liability imposed by an authority or confiscation by an authority
Our insurance solutions for lessee and operators includes:
- Physical loss or damage to tank containers – Damage Protection Policy (DPP), on or off hire and depot risks
- Liabilities to third parties and/or cargo owners
- Contingency cover – including loss of rental revenue
- Repatriation and Repositioning costs
- Unintentional breach of warranty or authority
- Delay in performing contractual obligations
- Delivery of Cargo contrary to instructions to withhold
- Error or omission from any Bill of Lading, Waybill or other transportation document
- Unintentional negligent acts, errors or omissions
- Liability imposed by an authority or confiscation by an authority
What our Clients say
“Pound Gates are not your typical insurance broker. The team invests the time in understanding our business needs, identifying what works and what doesn’t, and offers expert advice to help propel our business forward.”
Ben Halsall, Paltank
“Pound Gates are a professional insurance broker who understands the needs of our business, covering all our insurance requirements from travel to equipment. Our business relies on specialist equipment, and Debbie, our dedicated broker, found us an industry-leading provider specifically suited to our needs. We’ve been with Pound Gates for several years and will continue to rely on them for their excellent communication, customer service and comprehensive range of products.”
Adam Patrick, Cargostore Worldwide
“We very much appreciate having a personal and stable contact for both claims handling and policy amendments. It is a joy to work with people that are happy to assist when we have the need. Both Debbie Standring and Craig Albon are assets to your company, and we thank them for their help.”
Stuart Bowden, Trafertir Group
“I am happy to share my experience with Debbie Standring at Pound Gates. She took the time to thoroughly understand our situation and find the best insurance coverage options to match our requirements. Our company truly appreciates her exceptional service and would highly recommend her to anyone in need of a knowledgeable and reliable insurance broker. Her exceptional service gained our trust and gratitude.”
Jimmy De Mello, Oriental Tanks Pte Ltd
“Excellent long-term service, very personable, always responsible and supportive in every way required to help maintain all of our company business insurance requirements. Part of our past, present and long-term strategy with insurance cover.”
David Moon, Tankspan
Get in touch
Contact Debbie Standring, BSc Hons, ACII, Chartered Insurance Broker
- +44 (0)1473 346039
- debbie.standring@poundgates.com
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