Pound Gates

Hyde Park House, Crown Street

Ipswich, Suffolk IP1 3LG

We're open Monday to Friday 09:00 - 17:30

Covid-19 update

Due to the ongoing Covid-19 situation the majority of our team members are continuing to working remotely from home. Click here to access our Covid-19 hub.

We remain committed to looking after our clients during these difficult times and would ask that contact is made via phone or email to your usual contact point (you will find direct contact details on any email you have received from us) or to the relevant central mailbox, listed below, based upon your need.

• For matters relating to a claim please email claims@poundgates.com
• For matters relating to payments or accounts please email accounts@poundgates.com
• To contact our nursery team please email childcare@poundgates.com
• For all other matters please email client.services@poundgates.com or complete the form below.

These central mailboxes are monitored regularly throughout the day and one of our team will make contact with you as soon as possible.

We thank you for you cooperation and wish you the very best during these difficult times. Stay safe.