Jayne joined Pound Gates as Accounts Assistant in 2023 and is currently studying AAT Level 2 certificate in accountancy.

Jayne is married with five children and enjoys a busy family life. In her spare time, Jayne likes to exercise, taking long walks with her dog Lottie, swimming and Zumba. Jayne loves to cook and socialise with friends and family.


Richard joined Pound Gates in 2022. In his 40+ years within commercial broking he has built up a wealth of experience across numerous industries. He relishes the challenge of seeking the widest cover at competitive cost. Richard is a father of two daughters and a frequent golfer.


Helen has worked in the insurance industry since 2009 and has experience in both the Removals and Storage sector as well as General Insurance. Helen holds the Certificate of Insurance with the Chartered Insurance Institute. Helen has been married since 2008 and enjoys spending time with her friends and family. She enjoys walking with her husband and daughter. Helen has a passion for Zumba, Take That, cricket and the NFL, her favourite team being the Tennessee Titans.


Jennifer joined Pound Gates in 2019 having recently started out in the accounting and finance industry. She has passed her AAT Level 2 Foundation Certificate in Accounting and plans to continue studying the qualification alongside her role here as Accounts Assistant. In her down time, she enjoys exercise, reading, board games and jetting off with her travel buddies to countries new.


Craig’s career in commercial insurance claims spans over 30 years. During that time he has worked for insurers, loss adjusters and brokers, giving him a unique insight into all areas of the claims process. Craig holds the Certificate in Insurance with the Chartered Insurance Institute. He has a particular specialism in property and liability claims, but has a broad knowledge of all areas of commercial insurance claims. Craig joined Pound Gates in May 2014. He prides himself on not taking ‘no’ for an answer and in getting the best possible outcome for our clients.


Ally has worked in Human Resources since graduating in 2005. Prior joining Pound Gates in 2012, Ally worked in various HR generalist and graduate recruitment roles for a global insurance broker. With responsibility for managing the HR approach across the Pound Gates group of companies as well as the facilities services across all our locations, Ally is an Associate member of Chartered Institute of Personnel and Development with a qualification in Human Resources Management. Outside of work Ally enjoys spending time with her fur-babies, reading and travelling as often as time and funds allow!


Kevin graduated from University College Dublin in 1989 with a Masters Degree in Economics. He is an Associate of the Chartered Insurance Institute having started his professional career with a major insurance company. Kevin joined the business in 2000 and led the management buy-out in 2002. He is proud of the accreditations the business holds, but more important than these quality badges is the client feedback and testimonials we receive. Kevin is delighted our clients see our business as an important partner in the success of their businesses.


Sian has over 25 years insurance experience, 24 of which have been on the nursery scheme, having joined Pound Gates as a trainee in 1994. Sian is a member of the Chartered Insurance Institute and holds the Certificate of Insurance.

Sian is married with two children, both of which attended nursery from 10 months old when she returned to work. Sian feels that having had two children at nursery gives her a good understanding and insight of the sector to help her daily in her job. Sian is a Qualified Mental Health First Aider and a committee member at the pre-school and out of school club that her children attend.


Henry joined Pound Gates in 2014. He is the Operations Manager, with responsibility for managing the Client Services team. He has progressed through various roles in the business, including underwriting, client services and held a managerial position as Quality & Technical Manager. Henry holds the Certificate of Insurance with the Chartered Insurance Institute. In his spare time Henry likes wrestling items of furniture and footwear from the mouth of his Basset Hound.


Angie has worked in commercial insurance for over 20 years, always within the broking environment. Angie’s particular area of expertise is managing claims in the removals and self-storage sectors, but she also has a very broad knowledge of all areas of commercial insurance claims. Angie holds the Certificate in Insurance qualification and is a member of the Chartered Insurance Institute.