Our people are the core of our success, driving the quality of service we provide. We believe in making Pound Gates a Great Place to Work, where every team member feels valued, involved, inspired, rewarded and supported in their growth and development. Our leadership team leads by example, committed to continuous improvement and high performance across all levels.
This commitment to our staff has earned us the distinction of being named Best Workplace in Insurance 2024 by the National Insurance Awards.
Customer-focused
We are dedicated to excellence, constantly seeking to improve, fulfil our commitments and deliver exceptional outcomes for our clients.
Investing in our people
We strive to make Pound Gates a great workplace where our staff can thrive, feeling truly valued and supported in their professional journeys.
Community impact
We are committed to positively influencing the communities we interact with, including our employees, clients, suppliers and local neighbourhoods.
Fair pay and discretionary bonuses aligned with both personal and company success.
Generous employer contribution of up to 8% to the workplace pension, along with 3 x salary life assurance.
Up to 25 days holiday (plus bank holidays) along with flexible options for more or less time off. We also offer days off for volunteering activities.
We provide financial support and rewards for study towards achieving professional qualifications, including our Accelerated Development Programme.
From providing breakfast, fresh fruit, a cycle-to-work scheme, and health cash scheme, to encouraging flexible working, your physical and mental health and wellbeing is our priority.
We run a company sponsored entertainment club with a wide range of social events.
For those who go above and beyond, whether delivering exceptional customer service or demonstrating commitment to our values, we have reward schemes in place to recognise your achievements.
From ensuring we have comfortable and happy working environments, to supporting our people to engage in charitable activities, we show we care about those we are involved with – our people, our customers and our communities.
We are committed to ensuring our people have a great place to work, where you feel appreciated and supported in an environment where you can grow.
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Hyde Park House, Crown Street, Ipswich, Suffolk IP1 3LG
©2025 Pound Gates | Pound Gates is the trading name of Pound Gates & Company Ltd. Company No: 03097866. Registered in England and Wales. | Pound Gates & Company Ltd is authorised and regulated by the Financial Conduct Authority. FCA Registration No: 304300