Jacqui joined Pound Gates in 2016, after a 20-year career as an underwriter and claims handler for major insurance companies. Her focus is on the removals and storage sector where she combines her sector knowledge and customer service skills to build strong relationships with her clients. She holds the Certificate in Insurance from the Chartered Insurance Institute. Jacqui enjoys family life with her partner, 4 children and dog Monty, socialising with her family and friends, gardening and watching musicals.