Faith-based organisations face several exposures because doors to their facilities often remain open for long periods of time, and people are constantly entering and exiting the premises. To make hazard assessment more complicated, people representing these organisations often congregate in locations other than their main facility.
This article looks specifically at risks associated with faith-based organisations when their facility is full of participants, members, employees, volunteers and visitors. It will help you understand the steps you should take to make sure everyone inside your facility stays safe, both on a day-to-day basis and in emergencies.
At many faith-based organisations, there are several days during the week, especially at certain times of the year, where the facility is filled to capacity. It is during these times that you need to be especially aware of the potential for hazards.
Your risk lies in the fact that many people are gathered in a single, confined space with limited exits and little or no information on how to handle an emergency. Make sure your emergency action plan is comprehensive and addresses all aspects of this risk.
While natural disasters present concerns for any business, faith-based organisations must have a detailed plan for keeping all visitors and staff safe because many in the facility might not be aware of your emergency action plan. Make sure your leader, or an organised safety response team, has a plan of action for any possible type of situation - including fire, floods, storms, etc. You should devise ways to keep people calm, give clear instructions and direct everyone to a safe area as quickly as possible. Also, make sure it is clear who has the keys to shut down utilities in emergencies. Know when this is a necessary step and who should take care of it.
With the volume of people constantly entering and leaving a faith-based organisation’s facility, it is impossible to know every person’s health condition. Therefore, medical emergencies are a real hazard to your organisation. As with natural disasters, make sure your safety response team or a leader within the organisation has a definite plan of action. The group or leader should pre-determine who to call, what actions to take to keep the person safe and how to ensure the organisation will not take on any additional liabilities by treating or assisting the injured/ill person.
It may be unpleasant to consider the possibility, but for religious organisations that regularly keep doors open, there is a great risk of violence. To mitigate this risk, try having a staff member or volunteer located near the door to greet each visitor. While it may not deter all acts of violence, an intruder will be less tempted to enter the facility if he or she is aware of being observed.
Encourage everyone in the facility, especially regular staff, to report suspicious activity or individuals.
If you are confronted with violence, whether it is a bomb threat or an armed intruder, be prepared with an action plan. Make sure it includes plans for barricading rooms, allowing people to exit the building, calling police and otherwise shielding people from harm.
Smaller Liability Concerns
In addition to preparing for large-scale disasters, there are other, day-to-day steps you can take to reduce your organisation’s risk. Slips, trips and falls may seem like a small issue, but they can also cause severe injuries. Be sure to hide or smoothly cover all cables and wires on the floor. Also, take the proper steps to protect visitors and staff from falls on stairs and ramps, whether inside or outside the facility. In winter, properly shovel and salt car parks and passageways, and emphasise the use of handrails.
Child safety is another concern for faith-based organisations. If you have a day-care or other designated area for youth, take extra precautions to ensure this facility is prepared to handle young people, and does not contain hazards such as power sockets or sharp objects. Liability for sexual misconduct and abuse is also important in this situation.
Another area that should receive particular attention is any kitchen or food preparation area. It is recommended that you devise a policy that only allows access to authorised members of the organisation. Kitchen fires are a common threat to the safety of faith-based organisations’ facilities, so be stern about your regulation of these areas and never allow anyone to leave cooking items unattended.
To uncover other smaller liability concerns, conduct a risk analysis for your organisation. This document only scratches the surface on the types of risks you face every day that could potentially cost you thousands of pounds or more. You may find that in addition to hazards inside the facility itself, there are other risks associated with events you host off-site, using personal cars or vans to transport staff and using volunteer help. Analyse all activities you administer to avoid expensive claims and time-consuming legal actions.
For additional assistance in mitigating your risk, we offer loss control services. Contact Pound Gates today to learn more about our programme.